Privacy Policy

What we collect

• Account details: your name, email address, phone number and password (stored only as a secure hash by our sign-in provider).
• Your location when you post a request, to find sellers near you, and a seller’s stall location.
• Photos you add: request photos, sellers’ photos of their stock, and your profile photo.
• For sellers, verification details: legal name, identity document, a selfie, store and business details, and the bank account for payouts.
• Payments: what was paid, when and for what. Card details go to Paystack and never reach us.
• Your device’s notification token, so we can tell you about offers and pickups.

Why we use it

• To match requests with sellers nearby and show you offers.
• To take payments, hold them during a pickup and pay sellers.
• To verify sellers, and to check a payout account is in the seller’s own name.
• To keep the service safe: trust scores, preventing fraud, and resolving disputes.
• To send you notifications about your requests, offers and reservations.

Who sees what

Sellers see what you asked for, your first name and roughly how far away you are, never your exact location. A seller’s offer shows their store and photos to the buyer.

Your profile photo can be seen by the people you deal with. Every other photo and document is private and only shown, for a few minutes at a time, to the people a reservation involves or to our review team.

We share data only with the services that run igetam for us: Paystack (payments and bank checks), Supabase (our database and file storage), Expo (notifications) and Mailtrap (email). We do not sell personal data.

How long we keep it

We keep your data while your account is open. If you delete your account, your profile and photos are removed. Records of payments and seller verification are kept for as long as financial and anti-fraud law requires, and then deleted.

Your rights

• See the personal data we hold about you.
• Correct it. Most of it you can change yourself in the app.
• Delete your account, from the app.
• Object to how we use your data, or ask us to restrict it.
• Complain to the Nigeria Data Protection Commission.

Keeping it safe

Data travels encrypted. Private files are stored in private storage and reached only through links that expire. Access inside our team is limited to the people who need it.

Changes

We may update this policy. The date at the top says when it last changed, and we will tell you in the app before a change that matters takes effect.